Printable ICCM Worksheets

Blank and HopeReach-prefilled worksheet set

Blank copies are public and printable without login. HopeReach copies include “HopeReach International — Synthetic ICCM Case Study”.

WORKSHEET 1 — Mission to Outcome OKR

HopeReach International — Synthetic ICCM Case Study

Mission / Strategic Theme

Digital discipleship access

Objective

Increase completion of online training for regional leaders

Why / So That

Equip leaders with reliable ministry training so that more communities can be served without travel barriers.

Who experiences the impact

Regional ministry leaders, local mentors, and the communities they serve

Baseline

42% course completion

Target

68% course completion

Measurement

Course completion rate and mentor follow-up participation

Time horizon

Q3 2026

Key Results

KR1: Completion from 42% to 68%. KR2: Mentor response time below 48 hours. KR3: 75% of learners submit a ministry application plan.

Activities that should be moved to the backlog

New badge artwork, optional alumni forum, advanced analytics dashboard

WORKSHEET 2 — Work and Capacity Inventory

HopeReach International — Synthetic ICCM Case Study

Total team capacity

12 FTE-weeks

KTLO reserved capacity

4 FTE-weeks

Strategic capacity

8 FTE-weeks

Proposed demand

11 FTE-weeks

Work item	Work category	Strategic Theme	Objective / Key Result	Mandatory or optional	Relative effort	KTLO or strategic	Owner	Current status
Mobile-first training portal	Strategic	Digital discipleship access	Completion to 68%	Optional	Large	Strategic	Program Ops	Ready
Mentor response workflow	Strategic	Leader support	Response time below 48 hours	Optional	Medium	Strategic	Training Team	In discovery
Payment system maintenance	KTLO / Operations	Operational resilience	Platform uptime	Mandatory	Medium	KTLO	Finance Ops	In progress

WORKSHEET 3 — Choose the Work that Moves the Mission

HopeReach International — Synthetic ICCM Case Study

Work item	Strategic Alignment score	Urgency score	Stewardship score	Total	Recommendation	Rationale	Leadership override and reason
Mobile-first training portal	5	4	4	13	Commit Now	Highest direct link to learner completion and access	None
Mentor response workflow	4	4	5	13	Commit Now	Improves support without high platform complexity	None
Advanced analytics dashboard	3	2	2	7	Keep on Backlog	Useful, but less urgent than completion blockers	Defer until Q4
Alumni community forum	2	2	3	7	Decline / Defer	Mission value is indirect this quarter	Revisit after adoption data

WORKSHEET 4 — Inspect and Adapt

HopeReach International — Synthetic ICCM Case Study

Expected result

Increase online training completion from 42% toward 68%

Actual result

Early pilot reached 57% completion with stronger mentor follow-up

Evidence

Pilot cohort data, learner interviews, mentor response logs

What we learned

Learners complete more modules when reminders and mentor touchpoints are predictable.

Context changes

Two regions now have lower bandwidth access than expected.

Continue / Pivot / Stop

Pivot

Next iteration

Prioritize low-bandwidth course delivery and mentor prompts.

Work to stop or defer

Defer advanced reporting and optional alumni forum.